Shipping Policy
1. Digital Products Only
ExamGuideBank is a 100% digital store. All products are delivered electronically only. No physical items are shipped or mailed.
2. Instant Access
After successful payment confirmation, customers receive immediate access to their purchased digital products.
Access is provided through:
- An instant download page after checkout
- A secure download link is sent to the customer’s email address
3. Delivery Time
All orders are delivered instantly after payment is successfully processed.
- Processing time: Immediate (0–1 minute)
- Delivery time: Instant access upon payment confirmation
4. Email Delivery
A confirmation email containing access instructions is automatically sent after purchase.
If the email is not received within a few minutes, customers should:
- Check spam or junk folders
- Verify the email address entered at checkout
- Contact support if needed
Support response time: 24–48 business hours
5. Download Access
For security and account protection purposes, customers are advised to download and save their files immediately after purchase.
Customers are responsible for securely storing their purchased files after download.
6. No Physical Shipping
ExamGuideBank does not offer any physical shipping services.
- No courier delivery
- No postal delivery
- No shipping fees
- No delivery delays related to logistics
All products are delivered digitally only.
7. Customer Support
For any delivery-related issues, please contact:
Email: support@examguidebank.com
Response Time: We aim to respond to all inquiries within 24–48 business hours