Shipping Policy

At Exam Guide Bank, we are committed to delivering your orders quickly, securely, and transparently. Below you’ll find complete details about our shipping options, processing times, delivery timelines, and courier partners.

📦 Shipping Options & Delivery Timelines

We offer FREE standard shipping on all orders within the United States.

Shipping Method	Order Processing Time	Transit Time	Total Delivery Time	Cost	Courier Partner
Standard Shipping (Free)	1–2 Business Days (Mon–Fri)	2–6 Business Days (Mon–Fri)	3–8 Business Days (Mon–Fri)	Free	USPS / UPS

Formula Used:
Total Delivery Time = Processing Time + Transit Time

Order Processing

All orders are processed within 1–2 business days (Monday–Friday), excluding weekends and public holidays.

Orders placed after 2:00 PM GMT will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking details to monitor your delivery.

🇺🇸 Shipping Destination

At this time, we only ship within the United States.

We are actively working on expanding our shipping services to additional countries in the future.

Tracking Information

Once your order has been shipped, tracking details will be sent via email so you can monitor your shipment.

Tracking updates may take 24–72 hours to appear after shipment.

Order Cancellation & Modifications

Customers may request order modifications or cancellations within 24 hours of purchase.

To request changes, please contact Support@ExamGuideBank.com with your order number.

After 24 hours, orders may already be processed or shipped, and modifications may no longer be possible.

Please ensure all shipping details are correct at checkout. Exam Guide Bank is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

🚚 Shipping Partners

We proudly work with trusted courier services:

USPS / UPS

Lost or Damaged Packages

We take every precaution to ensure your order is securely packaged.

If your package is lost, delayed, or arrives damaged, please contact us within 7 days of the delivery date.

Email: Support@ExamGuideBank.com

Please include:

Order number
Clear photos of the issue (if applicable)

Depending on verification, eligible cases may receive:

Replacement
Refund
Store credit

Contact Information

Exam Guide Bank

240 Plashet Grove, East Ham
London, E6 1DQ
United Kingdom